What gets deleted, and what we keep
- Deleted: your login, profile, and access to the organisation — your account is closed and, 30 days later, archived. You are signed out everywhere and cannot sign back in once closure takes effect.
- Retained for the 30-day grace window: your account row stays recoverable so a mistaken or coerced request can be undone — a superadmin can restore it within that window. After 30 days it is archived, never purged.
- Always retained: your organisation's accounting records (invoices, payments, journals, tax filings) are never deleted — closing your personal account does not remove your organisation's financial history, which we and, where legally required, tax authorities must be able to rely on.
- If you already have the app: the same closure flow is available in-app under Settings → Account → Close account, and on the web under your Profile page — this page exists for people who do not have or want the app installed, as required by Google Play.
Already signed in? Closing your account directly, from the app or the web app, takes effect immediately. This form is for anyone who cannot or does not want to sign in — we will action it manually within a few business days.